Legal

Privacy Policy

Last updated: June 2026

1. Information We Collect

OnliDent collects information necessary to provide dental clinic management services, including:

  • Registration data: clinic administrator name, email, and password.
  • Clinic data: name, address, logo, and contact information.
  • Patient data: personal information, clinical history, and medical documents entered by authorized clinic staff.
  • Usage data: access logs, platform activity, and configuration preferences.

2. Use of Information

Collected information is used exclusively to:

  • Provide and improve OnliDent services.
  • Manage your account and subscription.
  • Send service-related notifications (updates, security alerts).
  • Provide technical support.

OnliDent does not sell, rent, or share patient information with third parties for commercial purposes.

3. Data Security

We implement technical and organizational security measures to protect your data:

  • Encryption in transit (TLS/HTTPS) and at rest.
  • Role-based access control within the platform.
  • Regular backups.
  • Access monitoring and activity auditing.

4. Data Retention

Data is retained while the account is active. Upon subscription cancellation, data remains available for export for 30 days, after which it is permanently deleted from our systems.

5. User Rights

As the data controller, you have the right to:

  • Access the information we hold about your clinic and patients.
  • Request correction of inaccurate data.
  • Request deletion of your account and all associated data.
  • Export your information in a standard format.

To exercise these rights, contact us at soporte@onlident.com.

6. Cookies

OnliDent uses essential cookies to maintain user sessions and configuration preferences. We do not use third-party tracking cookies for advertising purposes.

7. Policy Changes

We reserve the right to update this policy. Significant changes will be notified by email to registered account administrators.

8. Contact

For questions about this policy, write to us at soporte@onlident.com.